Shipping policy
Enjoy FREE Shipping across Pakistan on:
- Prepaid Orders above PKR 3,000
- Cash on Delivery (COD) Orders above PKR 4,000
For orders below the free shipping threshold, standard shipping charges will apply and will be displayed during checkout.
Why do we charge shipping on smaller orders?
Shipping and packaging have real costs involved. Charging a small shipping fee on lower-value orders helps us maintain fast, secure, and reliable delivery services while continuing to offer free shipping on larger orders :)
Order Confirmation Before Dispatch
To ensure smooth deliveries and avoid fake or incomplete orders, our team may contact customers through:
- Phone Call
- SMS
Orders may require customer acknowledgement or confirmation before shipment.
Important Notes
- Shipping is available all across Pakistan.
- Please allow approximately 2–5 working days for delivery (delivery times may vary during sales, holidays, or unexpected situations).
- Orders will be delivered to the shipping address provided during checkout.
- Customers are responsible for providing accurate contact and delivery details.
For Cash on Delivery (COD) Orders
Payment will be collected at the time of delivery.
Please ensure someone is available to receive and pay for the order at the provided address.
Delivery Delays
While we aim for timely deliveries, delays may occasionally occur due to:
- Courier service issues
- Weather conditions
- Public holidays
- High order volumes
- Regional or operational disruptions
We appreciate your patience and understanding in such cases.
Contact Us
For shipping-related questions or support, please contact:
Nutramixx
Email: support@nutramixx.pk
Website: www.nutramixx.pk